Download Order Form:
Please click the link below to download the order
file, and email or fax it to us when finish:
Payment Options
Cheque or Money Order:
Please send cheque or Money Order in the mail (Australian only)
to:
ISURE INTERNATIONAL PTY LTD
7/8 GARDEN ROAD
VIC 3168
Australia
*Please note that orders paid by cheque must be cleared before
we can dispatch your purchase.
Pricing Information
All prices are shown in Australian dollars (AUD).
All prices and charges are inclusive of the Goods and Services
Tax (GST) for those products and services that attract GST.
Please note: For customers with both international billing
and delivery details, the GST, when applied to certain products,
will be deducted at the end of your shopping cart processing.
Import duties may apply with some items to international
destinations and will be payable by the receiver.
Supply Of Product
We may occasionally be out of stock of the product you ordered.
If this happens we will contact you without delay. Please ensure
that you include your email address and daytime phone number.
If we are unable to fulfill the order, we will discuss an alternate
product or happily offer a refund.
Delivery
Freight is calculated on the total weight of the products
ordered to the country destination nominated, whether nationally
or internationally. Depending on the size of your order, this
is either a metric weight or a cubic weight.
We endeavor to dispatch your goods from our warehouse within
1 to 2 working days of receiving your order. Deliveries leave
our warehouse on Mondays, Wednesdays and Fridays and orders
need to be placed by 1pm on these days in order for them to
go out the same day.
We use Australia Post for shipping all our parcels, both
within Australia and internationally. Australia Post provides
a reliable and prompt service. The parcels system used within
Australia, enables us to track your parcel throughout Australia.
A signature will be required for confirmation of delivery.
If no one is home at the time of delivery, a notification
card will be left in your post box. Your parcel will then
be taken to your closest post office awaiting collection.
You can provide alternate delivery instructions. In this
instance however, Australia Post & ISURE INTERNATIONAL
cannot be held responsible for parcels left unsigned.
The average delivery times after dispatch from our warehouse
in Victoria (Australia) are as follows:
Delivery to capital cities in Australia:
Melbourne, Sydney, Adelaide, Brisbane, Canberra within 1-2
working days
Hobart within 3 working days
Perth within 3-5 working days
Regional areas of VIC, NSW, SA, QLD, TAS within 3-4 working
days
Western Australia within 5 working days
Northern Territory within 7 working days
Norfolk Island up to 6 weeks
International Deliveries:
New Zealand within 4 to 5 working days
Asia within 4 to 6 working days
North America within 7 to 10 working days
South American within 7 to 10 working days
United Kingdom & Europe within 9 to 11 working days
Returns Policy
When you shop at ISURE INTERNATIONAL we endeavor to provide
products that will meet your needs. If you are in any way
dissatisfied with the products (within 30 days from receipt
of goods), and wish to return an item (i.e. you have changed
your mind or the product is faulty or damaged during delivery),
we will happily provide an exchange or refund on the product,
so long as the product is returned in as-new condition.
Note: Please carefully consider sizing (where appropriate)
before making your purchase and follow the guides provided.
For returns, please address to:
ISURE INTERNATIONAL PTY LTD
7/8 Garden Road
Clayton VIC 3168
Australia
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